Shipping

Terms & Delivery time:
• Shipping usually takes about 1-3 weeks.
Please note, transit time may vary depending on your location and customs processing, so I can’t guarantee exact arrival time.

Here are approximate terms of shipping:
- USA: 1,5 - 2,5 weeks
- Canada: 2-3 weeks
- Australia: 2-3 weeks (sometimes longer, depending on work of Australian custom)
- Europe: 1-2 weeks
- Rest of World: 2-3 weeks

✔ Shipping method:
• All packages are sent via international registered airmail from Russia.

✔ Custom Fees and Duties
• Customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries.

Refunds and Exchanges

We want our clients to be happy. Absolutely all problems are solvable, please contact us if something goes wrong. Our team will be glad to find the best possible solution for your problem.

✔ Time frame for refund: 7 days after you have received the package - items should be shipped back.

✔ If you are not satisfied with your items for any reason or they are damaged during the shipping, please contact us before leaving a feedback.

✔ If your package was returned to us as unclaimed I'll contact you for further information on delivery or canceling an order.

✔ If you wish to cancel transaction (if we have manufactured the product) then there is non-refundable 10%.

✔ If your order has been individually, then refund will be made only if the product is defective or the order did not come.

✔Lost Packages:
• Package is considered as lost if it doesn't come within 45 working days from posting date and tracking info approves that.
• We will fill in the claim about the lost on our own.

✔ Shipping charges, commission Etsy and PayPal are non-refundable.